Microsoft via LinkedIn Learning · LinkedIn Learning · Nov 2025 · AI/ML
Successfully earned the Professional Certificate in 'Generative AI for Customer Service with Microsoft 365 Copilot'. This comprehensive learning path covers the integration of generative AI within customer service workflows, leveraging Microsoft 365 Copilot to enhance agent productivity, personalizing client interactions, and streamlining service management processes.
Skills: Generative AI for Customer Service, Microsoft Copilot, Artificial Intelligence (AI)